Volunteer Education & Training


On Saturday, October 29, the Volunteer Education and Training committee will host its first Saturday training session. Participants can choose to register for an a.m. or p.m. training.  At 10:00 a.m., we welcome personal strategist Shoshanna Hecht to cover the basics of dealing with difficult conversations. She will draw on her experience helping her clients achieve success in a variety of areas, including life goals, career goals, and personal and professional relationships. At 1:00 p.m. we welcome Angela Jackson who serves as a Victim Specialist for the FBI’s New York Office. In that role, Angela provides assistance to victims of federal crimes that the FBI is investigating. She has worked with victims across the FBI to include human trafficking, international parental kidnapping, gang violence, cyber crimes, and white collar crimes.

Both presenters will focus on specific scenarios that volunteers may come across and offer techniques and best practices for use in their philanthropic, professional and personal lives.

Both workshop sessions will include both a formal presentation and a 20-minute training session on the basics of dealing with difficult conversations followed by break out workshops with scenarios related to NYJL committee work for attendees to discuss in small groups. Sessions will wrap-up with the audience sharing their ideas, proposed solutions and additional comments from each speaker, further guiding the ideas presented.

Join us for an interactive discussion that will leave you with a toolkit for how to handle difficult conversation in all aspects of your life.  

Strengthening the families of the greater New York area.

The New York Junior League is an organization of women committed to promoting volunteerism, developing the potential of women, and improving communities through the effective action and leadership of trained volunteers. Its purpose is exclusively educational and charitable.

Our commitment to diversity and inclusion at the New York Junior League.

We welcome all women who value our mission. We are committed to inclusive environments of diverse individuals, organizations, and communities.


New York Junior League
130 East 80th Street, New York, NY 10075
Phone: 212.288.6220 | Fax: 646.390.6047 | Email: info@nyjl.org

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